Legal Notice

Last updated: September 21, 2026

JSBCloud is a brand operated by ALTISCORE SAS. This page brings together the legal information relating to the jsbcloud.com website, to the client area and to the services supplied under the JSBCloud brand.

It comes in addition to the Terms and Conditions, the Fair Use Policy, the list of Prohibited Activities and the Privacy Policy.

1. Website publisher

The jsbcloud.com website, the client area and the JSBCloud services are published and operated by:

ALTISCORE SAS, a simplified joint stock company (société par actions simplifiée) with a share capital of 105 €
Annecy trade and companies register (RCS Annecy): 933 804 676
Intra-community VAT number: FR11933804676
Registered office: 4A Avenue Auguste Renoir, 74960 Annecy, France
Telephone: +33 9 72 19 05 99
Email: [email protected]

2. Publication director

The publication director of the website is Steven Martins, president of ALTISCORE SAS.

The publication director can be reached by post at the address of the registered office given in article 1, or by email at [email protected].

3. Host of the website and of the services

ALTISCORE SAS operates its own servers. The jsbcloud.com website, the client area and the services subscribed to by clients are hosted by JSBCloud, on its own machines, at the Equinix PA5 data centre in Paris (France).

The host of the website is therefore:

ALTISCORE SAS
4A Avenue Auguste Renoir, 74960 Annecy, France
Telephone: +33 9 72 19 05 99
Email: [email protected]

The Equinix PA5 data centre supplies the building, the power, the cooling, the network connection and the physical security of the premises. The servers installed there and the whole of the hosting infrastructure belong to ALTISCORE SAS and are administered by its teams.

4. Contacting us

General and sales enquiries: [email protected]
Technical support: [email protected], or a ticket from your client area
Complaints and disputes: [email protected]
Reporting abuse and illegal content: [email protected]
Personal data protection: [email protected]
Postal mail: ALTISCORE SAS, 4A Avenue Auguste Renoir, 74960 Annecy, France

The languages accepted for writing to us are French and English.

5. Intellectual property

The JSBCloud brand, the jsbcloud.com domain name, the visual identity of the website, its texts, its illustrations, its logos and its structure are the property of ALTISCORE SAS or are used under a licence granted to it. They are protected by the French Intellectual Property Code.

Any reproduction, representation, adaptation or exploitation, in whole or in part, by any means whatsoever, without prior written authorisation, is prohibited. Quoting an extract remains possible on the conditions laid down by law, provided that the source is clearly stated and that a link to the original page is added.

Third-party software made available as part of the services, in particular operating systems, management panels and application images, remains subject to the licences of their respective publishers.

Content published by clients on the services they host with us remains their property: JSBCloud claims no right over it.

6. Personal data and cookies

The processing of personal data is described in the Privacy Policy, which sets out the data collected, the purposes, the retention periods, the processors who access the data and how to exercise your rights.

For any question about your data, or to exercise your rights, write to [email protected]. You may also lodge a complaint with the French data protection authority, Commission Nationale de l'Informatique et des Libertés, 3 Place de Fontenoy, TSA 80715, 75334 PARIS CEDEX 07, www.cnil.fr.

The cookies and trackers set by the website, and how to object to them, are detailed in the same policy. The cookie management link is in the footer.

7. Reporting illegal content

Anyone may report illegal content or illegal activity hosted on our infrastructure by writing to [email protected]. The information a report must contain in order to be handled, and the action taken afterwards, are set out in the Prohibited Activities page.

8. Consumer mediation

A consumer client who has not obtained a satisfactory answer to a complaint may refer the matter free of charge to a consumer mediator. The contact details of the competent mediator are published at the top of the Terms and Conditions.